In the supermarket, being conscious sits at product level: this versus that, on the same shelf, with a label you can check. Walk into a restaurant and that disappears. You are not choosing dish by dish. You are choosing which venue you trust to have made those choices for you. The question almost nobody has really answered is: how do you validate that trust?
It is not that guests have stopped caring. Plant-based has quietly become the cheaper option in the supermarket, and research keeps pointing the same way: what people steer on is not plant versus animal, but provenance, season and how something was produced. At my own restaurant, Vanderveen, we ran a 90/10 menu, and the choices in it were rarely about meat or no meat. They were about origin, seasons, living conditions. But the guest did not make those choices dish by dish. They chose to come, and got the outcome of choices we had already made from our values.
Organic shows how stubborn the problem is
Organic is the clearest example of how hard this validation problem is. In the supermarket it has sat on the shelf for decades, self-evidently, with a mark you can check. In hospitality, after all those years, it stays mostly an ambition. A report by The Fried Rice Collective and the FoodService Instituut concludes that growth will only come with government intervention, simply because the sector falls outside European organic law and is not allowed to carry the label.
No supervision, so no way for the guest to verify it either. The intent may be there in the kitchen, but the guest has nothing to check it against. That is the gap: awareness at home runs into a wall the moment you eat out, not because people stop caring, but because the information is not there to act on.
Alcohol-free beer proves it can move
Alcohol-free beer shows it can work differently. It did not start in the supermarket but in the pub, and it grew fast there for a plain commercial reason: more margin than a soft drink, easier to pour than a cocktail. There was no validation question to solve, just a self-interest for the venue to move. Once it paid to put it on, it appeared everywhere.
That is the useful lesson. Behaviour in hospitality tends to shift when the venue itself has a reason to shift, not when the guest is lectured into it.
Visibility, with a reason behind it
Maybe the answer for provenance and season on the menu lies in those two things together. Not in convincing the guest, but first in a reason for the venue itself to make its choices visible, and only then in a way to keep those choices provable. Visibility gives the venue something to gain; provability keeps it honest.
That is the order that tends to hold. Give a restaurant a reason to show its work, make that work checkable, and trust stops being a leap of faith. It becomes something the guest can actually see, which is exactly what choosing a place should let you do.
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Thijs Koster
Co-founder, My Treats